Shaelyn Otikor-Miller
Digital Transformation Leader | Accelerating Strategic Implementation Through People-Powered Change and Proven Execution
Shaelyn Otikor-Miller
Digital Transformation Leader | Accelerating Strategic Implementation Through People-Powered Change and Proven Execution
Shaelyn Otikor-Miller accelerates digital transformation through strategic implementation that puts people at the center of change. With three decades of proven execution in complex organizational environments, she transforms how global teams adopt technology, navigate change, and deliver measurable results—turning strategic visions into operational realities that drive competitive advantage.
Proven Execution in Complex Environments
As the former Senior Vice President and Head of Global Digital Workplace Strategy at a Fortune 500 international financial firm, Shaelyn has a track record of delivering breakthrough results when execution matters most:
Strategic Implementation Excellence: Successfully migrated 4,000+ employees across 20 countries from legacy systems to modern Microsoft Dynamics platforms—on time and budget. This complex, multi-year transformation required orchestrating cross-functional teams, navigating regulatory requirements, and maintaining business continuity across diverse global markets.
Innovation Leadership: Led the implementation of the first-ever generative AI implementation in her organization's history, navigating complex regulatory approvals across dozens of governing bodies to enable users with the tools to drive greater productivity. This breakthrough deployment established new organizational capabilities while maintaining strict compliance standards.
Scalable Change Management: Mobilized 600+ employees globally as innovation champions through citizen developer programs using Microsoft Power Platform, accelerating digital adoption by 40% while building sustainable internal capacity for ongoing transformation.
People-Powered Change Methodology: Incorporated the principle that technology transformations succeed only when people are equipped, engaged, and empowered to lead change. Rather than treating employees as passive recipients of technological change, she empowers them as active champions of innovation, resulting in faster adoption rates and sustainable organizational transformation.
Empowering the Next Generation
As founder and president of Beyond Boundaries Without Measures, Shaelyn channels her passion for people-powered change into empowering young adults ages 18–25 to master digital skills and lead innovation. Through targeted job placement programs, career counseling, and group mentoring, her nonprofit helps young adults build the capabilities and confidence needed to launch meaningful careers and become changemakers in their communities. This work reflects her core belief that transformation happens through people—whether in Fortune 500 enterprises or emerging talent development programs.
Education & Expertise
Shaelyn holds a bachelor's degree from DePaul University with a concentration in International Project Management and an MBA from The University of Chicago Booth School of Business, focusing on International Business, Economics, and Strategic Management. She also earned a Diversity & Inclusion Certificate from Cornell University and previously maintained a Project Management Professional (PMP) certification. Her unique combination of strategic business education, hands-on implementation experience, and people-centered change leadership positions her to deliver results where technology strategy meets human execution.
"The companies that thrive in the next decade won't be those with the best technology—they'll be those with the best transformation leadership." – Shaelyn Otikor-Miller